This hotel is new--since June 2010--and they are doing so many things right! First, it is well positioned in downtown Montreal with the underground and many fine restaurants and cafes nearby on Rue Pell or Rue St. Catherine. I speak no French, but the staff immediately switched to perfect English and sought to make my stay absolutely trouble free and comfortable. They made restaurant recommendations, provide travel advice, even printed my airline boarding passes for me. So kudos for great service. The room was spacious and lovely--I had 2 queens in an uncrowded room which was stylishly decorated. But the BEST thing about the room was the shower. There were 2 rainshower heads--one hand held--and HOT water. A hot shower is exactly what I needed after each day of hard work and the shower was invigorating! The restaurant food was pretty good too! A nice plus was the gorgeous chocolates that I was greeted with at the end of my work day--not laid out on a pillow, but offered on a platter as you walked into the lobby. Plus free wi-fi. Found this gem on hotels.com with a great deal--listed as a 4 star hotel at $165/night. This is the real deal. I'd love to stay here again!