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  • My wife recently had an early morning routine Endoscopy at Banner Del E Webb Sun City West and Dr. advised that all looked normal but would have to wait for biopsy results a week or so later. No complaints, Understood. Before you leave a nurse goes over a few items including a list of reasons to come back if anything out of the ordinary were to happen. My wife is 42 years old. After the exam and at home by this time, my wife complained about slight migraine headache. It was about 11am. She rested all day in bed with lights off and as the day progressed so did the pain. At about 9:30 pm my wife was in tears and asked me to call 911. Her pain threshold was 10 out of 10. She was taken by ambulance to hospital emergency care where she was placed in a wheel chair in the waiting area for 1 and 1/2 hours crying out loud in extreme pain, embarrassment and nausea. Finally she mumbled under her tears that she would rather die at home in bed than in the waiting area. I pulled the car around wheeled her out and she crawled into the backseat , still in utter pain and embarrassment. I did advise the proper staff that we were leaving. Three weeks earlier, my wife was admitted for an excruciating pain in her right side. Again, we waited 2 hours before she was taken out of front waiting area to another waiting room in the back. Eventually,they did the routine stuff, urine sample, blood tests, cat scan , and found kidney stones. We now had a room. They administered morphine and shortly afterward they purposefully woke her up and checked us out. I never felt so hurried out of a hospital room in all my years. In fact, in their rush to get us out, they forgot to give us her prescriptions for medication. I discovered this after I sat in line at Walgreens drive thru for 15 minutes and when I finally got to drive thru window, I discovered I had no prescription. I had paperwork but no prescription. After we got home we discovered there was a message from the hospital that they forgot to give us prescription. Nice for them to call. I live 40 minutes away. It was late and pharmacy was now closed. The next day, I had to leave work to head back to hospital to pick up the prescription. I gave me an earful but I could tell this was routine for them and it just went in one ear and out the other. This is our experience anyways.
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