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  • I hate leaving a negative review, especially for this place, but our experience here last night after the Steelers-Cowboys game WAS a negative experience. On a trip here from TX visiting our PA friends..... We were in this restaurant an hour before we finally got up....and walked out. There seemed to be no management or person in charge and it was very evident. *Problems with getting water and tea to the table. *Received the big fries with cheese...cold and some seemed cold from being frozen. *Observed food sitting on a ledge from the kitchen for long periods. *Tried to discuss with server, offered mgr but we never saw any-one. *Received more food-various degrees of cold. *Told server that we were leaving due to cold food. She said "okay". *Just literally got up and walked out. Customer service-horrible. The restaurant seemed to have an inspirational history behind it but somehow, imo, has failed at the customer service level.
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