I have been to Cheddar's in Texas a few times. I have been here twice since this location has opened.
I figured I should go here twice before I review.
In the first experience was the first day. We got seated pretty quickly, they had a lot of help from trainers and such. We got the queso w/ beef. Pretty good. The lemon chicken I ordered wasn't really lemony. But it tasted good so no worries. The only problem with the first experience was the waiter almost forgot to pick up my card to run it. Overall that experience was a 4.
Today, I went with my mom to relive our Texan days. Sadly this experience was not so hot. The buzzers didn't work and they had to yell our name to get our table. Our waitress was horrendous. She kept up selling ( I understand that is part of the job), but when we both said, I we don't drink we do not want a painkiller. But she also asked 3 times if we wanted appetizers when we stated we did not want them. It took a good half hour to get our food, without getting a refill. We saw the other waiters who were doing a great job keeping their tables happy. When we did see her we asked for our check. No asking if we wanted a desert or if we wanted a box...
She came pretty quick back with a check.
That experience was a 2. I understand they are newly open,and that explains the buzzer things. But no refills and getting drinks quickly especially in Arizona is a big part. I am just glad they opened in March and not in June.
Overall
Food- 4 (my mom didn't like her Texas toast moist from the food).
Service- 3 ( From what I watched most of the waiters were on their tables pretty even, just not mine).
Atmosphere- 5 Clean and nice.
I would also say, we had waiters pretty close to our tables all the times having conversations with each others the entire time. It was kind of off putting to know about their life when maybe someone might of wanted something?