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  • The first time I was here, I had a nice experience with pedi. Place is very clean and the massage/pedi chairs are comfortable. However, the polish had dings and spill over onto my toes that wasn't cleaned up. The second time, I felt like I was in the episode of Seinfeld, when Elaine has problems at the nail shop. I made an appointment with no problem. But the woman who did my nails was so NOT into her job! One of her friends came in and they were talking to each other, completely ignoring me...I could deal with that if she had been paying attention to the job getting my nails done. The two women seemed to be talking about another one of the staff and were gesturing, making the another customer across the way feel uncomfortable that she was the object of the conversation. It took over an hour for my pedi and my legs were irritated where they had been rubbed too long because she was too busy talking to focus on work. I had to ask them to finish because I had somewhere else to go. What's up with that? It can't be profitable to have staff and space occupied while customers wait for service. I work in a job with direct client contact. I would be in such hot water if I was wasting time, resources, and alienating customers. I'm paying to be pampered. I want customer service. It's very convenient. I wanted to like them. But I won't be back and can't recommend it.
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