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  • I visited the Pizza Lounge in April for a co-workers birthday lunch. I thought it was really good, so much so that I told my wife I would take her. We decided to go there last night, 6/22/2013 for dinner before our movie. I ordered a glass of wine and she ordered a sparkling sangria (not on the menu but they were happy to make it for her). I received my wine and the glass was filthy. There were several chunks of hardened food, inside and outside of the glass. I showed the glass to the waitress, and she agreed that it was bad and took it back (I did not even have to ask; I cannot remember the last time I sent something back to the preparers). I watched as she told the bartender. She walked away and when the sidebar was clear of the wait staff, the bartender looked at the glass, and then just poured the wine into a new glass. Really? If it was one little spot on the outside of the glass, I could maybe see doing that at my house to my own glass, but never a guests (I would be mortified if I served in a dirty glass). But give me a break. That glass was filthy and you just pour the wine into a new glass? Thanks but I really do not want to get sick. The waitress picked up the wine, and brought it over. I told her what happened and that I wanted the check for the drinks, we were going to leave. She apologized, asked me to hold on and went right to the manager. She spoke with him and she came back and apoligized again. They did not charge us for the drinks. We left and the manager caught up to us outside and apologized again. I beleive the watiress and manager did everything they could, but I had no confidence in anything coming from that bar, and honestly, I could not even eat there even though I did not experience a problem with the product from the kitchen. It just creeped us both out. The owner contacted me on Sunday June 24th and apologized. I am going to give the Pizza Lounge another chance in the near future; the owner, manager, and waitress all demonstrated that they care which I appreciate.
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