Wow! A first class establishment! The staff is above and beyond what you expect at the dentist. My first visit I was given a full tour of the office which made me very comfortable. I sat down with Dr. Burns in his office and just got to know him-what a genuinely nice person! They offer cutting edge technology including crowns and inlays IN office (no shipping out to a lab) and laser cleaning to avoid unnecessary bacteria. They communicate via headsets, so they are super efficient and you're never waiting at the counter or for paperwork etc because the are ready ahead of your arrival...I feel they've thought of everything. They offer Chapstick (my kids always steal it b/c it's my family's favorite) and xylitol suckers along with water, coffee, juices and snacks in the waiting room. They offer your choice of music, laughing gas, blankets, pillows etc in the room and pause often to check how you're doing. I highly recommend this office for everyone, bust especially if you aren't comfortable going to the dentist...they will change your mind!