I'm not angry just very disappointed in this place. No customer service whatsoever! Front desk girl seemed unhappy to be working there. I Paid $24 for 20 mins. My son who is 1years old ripped his pants so I took them off and threw them in the trash. I had him playing with his diaper on, staff asked me to leave after 20 mins. I asked for my money in return and they refused. If I were the owner, this is what i would of oferred the customer;
1. Refund customer half of their money back or
2. Given them a pass to return another day.
Manager refused to do either or! I will be disputing transaction with my financial institution.