We went in a few weeks ago with friends from out of state because we really love the food. It was a super busy Friday evening. We sat in the bar and our server was taking care of a lot of tables so we were ok waiting a little longer than normal to order our first drinks. The issues came in when we had to continue waiting. Then our food got mixed up. Burritos went to one person instead of enchiladas but we were halfway through before we noticed. We just thought the burritos got smaller.
We mentioned this to our server and she said let me talk to the manager and see what we can do. The manager then came over to our table and asked what the problem was. We explained and he said "So what do you want me to do about it?" Really? He then told us that he looked at us several times while we were eating and we "looked happy". He argued with us for a bit until I told him to leave the table. I think what upset me the most was his attitude and that he acted like we were just trying to get a free meal or something.
He did end up giving everyone a discount but when he brought the check over he said since you are mad at me here is the number to call and complain. ??? What a baby.
NO we won't be back. Too bad because the food and service are usually good but I have no desire to deal with him again. Maybe he should go take a course i how to behave like an adult.