Where to start... came here to get a standard oil change and to get a check engine light looked at for my brand new car, surprise! Had an appointment for the service later in the day, the staff then asked if I wanted a ride home or if someone's picking me up- but I had zero idea that I was leaving my car there until that very moment. Someone "forgot to let me know." Surprise. They say the ride will be there soon and I was like okay I'll wait. I was told the price would be $60 total. Then after an hour of being there they tell me the shuttle won't be back for ANOTHER 45 minutes (another surprise!) I would have waited 1 hour and 45 minutes for a ride. Obviously didn't wait so I got picked up. Came back the next day to get my car and, you guessed it, another surprise!! The total is actually $90 for an OIL CHANGE on a basic model Jeep. Crazy!!. $60 was already a huge amount but $90?!!! Only up side was the fact that the service staff were all super friendly and caring.