The last two times I've been here the food has been meh ..not really good and the service non existent. I know this place can be good because I've witnessed it a long time ago. I don't know if I would ever come back based on my past two experiences.
The first time the bread on my Roast Beef Sandwich was a bit hard and they forgot my mayo. I didn't mind it much but the Guacamole that they served with my husband's quesadilla was gross. It was really brown ... we were trying to send it back but we were only checked on when they served us the bill.
I decided to give this place another try a couple of days ago and we ended up walking out. We waited about 10 minutes for a seat . When we sat down my husband's side of the booth was still sticky like it hadn't been cleaned. We thought we would just let the waiter know when they come to take our order for our drinks. The waiter never showed up so my husband asked a worker up front if they can please have someone clean our table and possibly get us some drinks. They said "Sorry it's too busy ..there is nothing we can do". We ended up going to Rubios instead.
I just read today that Station casinos is looking to hire 1000 workers for new Grand Cafe locations. I just hope they add more people to staff this location because clearly there isn't enough workers to provide a good customer experience!