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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I'm very unhappy with the service I experienced here. A few months ago, my wife bought our daughter a pair of $8 shoes here. When we got home, we shelved the shoes as our kiddo didn't need them right away. After several days, we noticed that one shoe was size 9 and one was size 10. An honest mistake from a used clothing store but alas, we had not kept the receipt. My wife returned the shoes and a kindly employee explained that all she could do was put a note on them with her phone number and management would call back. A month went by and no call. So I took it upon myself to go in and ask why. The employee explained to me that management was in only on weekends and that she couldn't help me. (When my wife went in on a weekend, they told her management was only in during the week). She also told me that she distinctly remembered putting the shoes on the store manager's desk with a clear instruction asking if she could find the other size 10 shoe or at least call back. Nope. So finally, my wife went back in, strictly out of principal. As it would happen, the manager was in. The manager at first tried to claim that she never received any note. Then one of the employees interjected and reminded her that she even brought the situation up verbally with her. My wife was still refused any sort of explanation and was told there was nothing they could do. Out not only $8 for the purchase, but also the frustration of dealing with terrible management and also the original pair of mismatched shoes. P.S. A lot of their stuff is priced higher than brand new retail prices. Buyer beware!
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