I was a walk in here today and honestly I was terrified. Not of having my eyebrows waxed (they desperately needed it), but because I was worried I wouldn't have any brows left. I went to the benefit brow bar once and needless to say I wanted to kill someone when it was all said and done. Pauleta was who took me back and she was amazing. Really nice and totally made me feel at ease. She decided to go with a hard wax, something I've never used and it was great! My brows look amazing, there was little to no pain or redness and I will 100% be back to see her going forward!! Maybe I will brave waxing other things too, who knows haha!! If you live in the area or even if you don't I recommend this place whole heartedly.