Too bad you can't give negative stars. I really has faith that the GM was actually going to call me or return my email after my horrific experience. BUT NO!! ITS A CULTURE and it comes from THE TOP. Customers don't matter and your hard earned cash is NOT VALUED. DO WASTE Your TIME. Take the time to drive to FINDLAY TOYOTA. You won't be sorry like I was with this horrible RUDE DISGUSTING dealership