Ordered on line curb side to go. The app said that the order did not go through. But the credit card company said the payment was made. When we checked on the order it had not gone through. Someone named Rachel was rude and non communicative to us. So we asked for the manager and Chris was excellent. We got it straightened out but it was a big hassle. Thanks to him we are eating our lunch and not screaming at stupid staff people at Chili's.