I have only been to Smashburger 3 times. The first two times were meh, but my most recent visit was disgusting. I ordered the Sin City Chicken, no bun. My supposedly 'grilled chicken breast' was gray in color and tasted like paste. It was so disgusting I could not eat it. Luckily my friend ordered the veggie frites (carrots and green beans, flash fried) so I snagged a few of those. When an employee came to take our plates, she asked if I wanted a box. I advised that the chicken did not look or taste right. She said she had heard that a couple of times today but offered nothing. Who knows if they had a bad batch of chicken or if it's always like that. My pictures really don't really depict the true grayness of this chicken.