Each business has its pros and cons. For this place the pros fortunately outweigh the cons.
Pros: the pig ear chicharon, the crispy rice with spicy tuna, and the tonkotsu black ramen with extra pork. All absolutely delicious! I've been here multiple times and I've tried many things on the menu but I narrowed it down to 3 favorites to avoid this review being too long. The pig ear chicharon was fried absolutely perfectly and the poached egg gave it a little something extra but didn't overpower the dish. The crispy rice was perfectly crispy and we got a second order since it was happy hour.
If you're solo dining and sitting at the counter you're right by the kitchen and you can talk to the chefs. They're super friendly and knowledgeable about the food they're putting out
Con: I understand that sometimes they get busy, which is good otherwise they wouldn't be open. But your hostess shouldn't be bussing tables. I've been in here on a couple occasions and at times I've had to wait over 10 minutes to even get greeted because she's clearing tables. The hostess should be doing standard side work such as cleaning menus and rolling silverware, so that if customers come in she can greet them right away. If I didn't like the food so much I would have walked out. Also, more than 1 POS system might be good for efficiency
P.S: check out the toilet in the ladies room!