I bought 2 area rugs from Arizona Rug Company in October. As I wasn't sure what I was looking for, Greg was very helpful (and patient). I came back a few more times before I bought. Each time they would put the rug on the floor for me to match swatches, lighting, etc. Then, after I purchased 2 large rugs, they kept them at the store for 2 more months until my house was ready. And they were delivered at the appointed time, also.