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  • I went there a few weeks back to get my iPhone screen replaced. It was the first time I've had to do so and after researching online a little they seemed to have a comparable price and same day fix advertised. I made a reservation online. When I got there I was told they may not be able to get it done by closing time due to the amount they had to finish that day. Now this is odd because they didn't close for about 5 hours and I had made a reservation. I asked about this and the girl told me well she'd try her best but there have been a lot of walk ins that day. I thought this was pretty bad service as a reservation should supersede all the walk ins that occurred. I wouldn't have waited until my reservation if I had known this was how they operated. They did complete the repair by closing time. However, the screen was not installed correctly and thus it stuck out on one corner. Also, when she somehow made it so the sensor doesn't recognize when your face is next to it. This is supposed to blank the screen while on a phone call to prevent you from accidentally pushing a button/hanging up/etc. She told me I'd just have to hit the power button if I wanted to talk on the phone. Well that apparently ends the call. Thanks for the advice, I successfully hung up on my boss!! Also, the screen has now developed a slight crack across it from where it wasn't installed correctly. I will never return to this store for any of my battery/phone/or bulb needs. Too many other options to have poor customer service/quality. Good luck staying in business with that service.
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