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  • We are in the market for new everything...but priority right now is a bed set. After having a terrible customer service and just all around bad experience with economax we decided to shop around for excellent customer service first and deal with the price second. The Brick is NOT the place for excellent customer service...annoying? Yes. Very very very annoying but far from excellent. We were in the store for maybe 20 minutes total and were approached by over 15 different staff!!! Some might find that good customer service but here's how it kept going down "hi may i help you?" then us "yah we're looking around but came to find a bed set" seller of any area except the bed set area: "oh well that's over there" *points to section in far top right and turns away* ....it's actually pretty amusing to watch lol we figured out real quick that ur not welcome in any seller's area of expertise that ur not there that day to buy from...so if ur there to buy a bed like us...u best stay in the (limited selection) of bed sets they have because u'll be ushered over there fairly quickly anyways out of discomfort. Then there was the employee that insisted we had to have someone with us: "do u need help" us: "oh no thanks we're still just browsing" then again 2 minutes later then actually called someone to help us on the intercom!! We left the section we were in quickly to avoid another employee telling us where the bed set section was and left the store not finding anything that we cant find anywhere else feeling stressed at all the harassment.
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