I was in there tonight and found the customer service appalling. Despite greeters near the door, no one said a word as I walked in. Despite employees standing around, no one approached me as I walked through the store. I then waited in line with my purchase, only to have the uppity clerk just hand me the receipt without a word.
Here's a little tip to anyone working there: Without customers, you wouldn't have a job! Treat them with respect.
I only shop here now if they have a really good deal on something I need (which is, thankfully, rare).