Okay, so this is just a quick note about a phone conversation I had with someone(female) at the Yonge & Bloor location at 2pm today. I was looking for a location that was closer to me at Yonge & Dundas. I can't use the internet at work, so I made a quick call as the Yonge & Bloor location is my usual so I had the # in my phone. I asked for the a phone for a closer location to Yonge & Dundas and the girl on the phone proceeded to tell me that they were right next to Yonge & Dundas and that she could see the square from where she was. Now I live downtown TO, I know that is complete bs.....she then amended by saying it is a 10 minute walk.....again...bs(unless ur a speed walker). Then when I told her that what she was saying was incorrect and to please not tell tourists that....she hung up the phone. Not good Customer Service at all.