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| - Cherise is a great photographer, but is terrible at communicating and running a business. My good friend had a similar experience and I see Facebook messages that are similar, so I know it is not just me. Cherise does not respond to emails or phone calls. It could take up to a month to get an email response, which is completely unacceptable when you are trying to plan engagement sessions or find out where your pictures are. It started off rocky when it took 3 months to get our engagement pictures. We wanted to use them for our Save the Date, but after several emails, phone calls, and Facebook messages, we just couldn't wait any longer and used a different picture for our Save the Dates. Next, I asked for our guest book in April for our June wedding. After several emails, she assured us we would have it in April. It never came and she showed up with it on the day of our wedding. I had no idea if I would have my guest book the night before our wedding due to her lack of commitment and communication to us. She made every excuse in the book, i.e. My email isn't working, the photo company I use sent the wrong stuff, I never got your email, blah, blah, blah. Because of the lack of communication and commitment, we almost fired her but were afraid we wouldn't find anyone in a couple months. We also told her we would not pay her the remaining of our balance until we received our book and pictures in a timely manner. Everything went smoothly at the wedding, although she did show up about 20 minutes late. She did get our pictures on the website within a few weeks, which was shocking. It took 9 months of communication via email to get the wedding book done because she refused to meet me and get the wedding book done in a couple hours in person. She was supposed to order it in February. Our one year anniversary came and went in June and we still didn't have our wedding book. She never once emailed or called to say the book had been ordered (this was the case for our engagement pictures and our wedding pictures). When I reached out again in June, she assured me I would get the book that Monday since she already sent it. Well a couple Mondays went by and no book. I emailed her 3 times asking for the tracking number so I could follow up. Of course, there wasn't one because she never mailed it. I got no response. Did I mention she updates her Facebook every hour, but can't communicate with paying clients? My husband and I were moving in July so I was worried we would never get our book. I finally emailed her, although I really wanted to post on Facebook, that if I did not receive my book within the week, I would begin posting on every site I could find. No response but the book came 4 days later, post marked the day before. What a joke. She still hasn't made any attempt to reach out to me.
I highly recommend not using her if you need pictures in a timely manner. It won't happen. I promise. This same thing happened to my friend, and I wish I never hired her.
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