I work at the Excalibur, they didn't give me the employee discount we are supposed to get, and when I asked one of the other employees, they said "next time" and walked away.. Smoothies also took forever for me being the only one there and were kinda chunky. A word wasn't said to me by any other employee, "What would you like today?", "Have a nice day!" Etc.., they just seemed not to care. Most tropical smoothies are like that for some reason, except the one on Las Vegas Blvd by the South Premium Outlets. Service at this one has been great before, but this time it sucked!