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  • The MOF title says it all. People are lucky to have Monsieur Faure in Montreal so they can have an authentic french pastry experience, just like in Paris, minus the flight. 2 stars are taken off due to service. Wait stuff needs to improve in efficiency, attention to detail, and sense of responsibility. Weekly customer at this place. Last time I ordered a birthday cake 1 week before the pick up date. Everything was written on their note. And the waiter somehow was confused about the date. He called me and I said 3 times the exact same date,loud and clear. He seems skeptical for some unknown reason and finally said ok. On my delivery date, I picked it up and went home without checking the cake. BIg mistake. For the first time in my life I witnessed a cake melted into saggy,runny water, on my leather roadster's seat. Why would I put a cake on my car seat? Because they always stays firm and never was any water coming out of the box. This means the cake is not made fresh. It was either mistakenly put in room temperature for too long, or they made it days in advance it collapsed. After I arrived home, cleaned up the mess, then opened the box. The "happy b day"card was nowhere to be found, which I specified during ordering. Great. So I called, and the guy said he forgot. Just like that. Forgot. And he asked me to go to the boutique myself to pick it up. I live in south shore and they are downtown. I said I can't it's far. and he said "that's too bad. Nothing else I can do." Really?! Nothing else you can do huh..Why am I the one that needs to go there when it's his mistake? People only has one birthday per year. The card was meant to be special and personal, now it's just a saggy cake. The cake turned out only lasted a day. The 2nd day it was sour. (I did put it in the fridge when not consuming) Another proof it's not fresh. What I can say. Next time I'd open the box and check everything there. Can't be trusted.
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