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  • The cafe is great. The espresso machine store, on the other hand, could use some work. Great showroom, very well laid out and nicely designed. However, the two staff members when you arrive are too busy flirting with one another to do their job properly. The heavy set young lad was very unhelpful when I tried to get cleaning supplies for my espresso machine. He wouldn't even get out of his chair and get off his phone to assist me. His GF ( so it seemed) was trying to help but she had no clue what she was talking about and we ended up leaving. I'll buy my gear and machines from idrinkcoffee.com or anywhere else but Faema I must point out that the gentleman in the back was very friendly and professional. Perhaps he can run the entire store?
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