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  • I had to give one star because the facility is nice. I joined this gym and thought it was great, nice sales people who also double as personal trainers. I got conned into signing a contract that required me to pay about $400+ extra on top of the nearly $100 a month I was already paying for my membership. I say conned because the way it was explained to me I was signing up to try out their fitness classes with my magical free Life points or whatever they are called, so a trial. After 4 classes where I threw up every single class I was unable to attend because of an internship I received that would not allow me to attend the classes at the times offered. I was told I had signed a contract and basically tough luck and thanks for your money. So basically me getting physically ill because the level of the class was also not explained to me and was not appropriate for my fitness level and the fact that my work route had changed causing me to be unable to attend meant nothing. I would use the equipment and if a class is going at the same time you must give them priority (they did pay more than you right?) Well learning my lesson I went back to my old gym and am happy. I spoke to another sales person who doubles as a guest services person of some kind and explained I wanted to close my membership BUT I was told I had signed a contract saying I would pay another month additional to the one that I went in on in the first day of the month to cancel my membership, so basically I had to pay 2 months. Very angry I canceled my membership and gave the gal my membership card to destroy and made clear I would not be back and not to contact me. Well that is when the emails started, eventually I had to keep putting every single email from them on my spam list because even though I asked them to stop, they didn't. Then the phone calls started, finally after the 4th call it seems to have stopped for now! My favorite question "what could we have done to keep you?" My answer? Give me back my money "oh but sir you signed a contract". Why even ask me in the first place when you know you aren't going to lift a finger to help? I would not recommend going here.
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