I recently made the mistake and sat on my I-Phone and my screen cracked. I took my phone to the Matthews uBreakiFix shop. The service once again was excellent. I dropped off the phone and did some quick local shopping. Within 60 minutes I returned to find my phone ready. It was again good as new. This was the 4th screen replacement within 12 or so months. In my home there are several wireless devices and from time to time a glass screen gets cracked. Diego the customer service person was very polite and the store is very clean. Hopefully this new screen will last several years and I will not have to return for additional service. However if I do need wireless product service I will return to uBreakiFix.