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| - I am grateful that when my mini-schnauzer Max got very sick and quickly needed a splenectomy, the Alta Vista staff, from the front desk personnel to vet techs (a special shout out to Jason! He was nice and professional, and gentle with my baby Max) to the vets who saw Max--Drs. Ballard, Capozzi and Marcus, respectively, all made us feel welcome.
I called for updates on Max right after his surgery, and everyone who got on the phone, was polite, courteous and warm. They did not act as if they were rushing to get off the phone with me.
Alta Vista also offers alternative medicine options, such as Oriental medicine, nutrition, acupuncture-all good things to know, and which I will definitely consider, if my Max needs it (as part of his healing process).
Did I mention that we are from out of town??? Max became critically ill one weekend while I was attending a special class in Phoenix. My teenage daughter and our family friend had called several vet places that would be open on s Sunday at 6 p.m. and finally got to the 4, 5th clinic that was actually open-- you got it, Alta Vista. I have a very good veterinarian back in our town, but I can confidently say that if and when we are in Phx again ( which we are, quite often), I know which vet clinic to trust and go to to take care of my furry loved ones.
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