They had been great until the last few times and today we were fed up! Two groups of people were in front of us when we arrived and it seemed like they have been waiting for a long time. Funny thing was there were approximately 4 or 5 empty tables waiting to be cleaned. After waiting for 20 mins, only one table was cleaned and no one is bothered to clean the other ones! This franchise should revamp the management team or else another great restaurant will go out of business soon! Good luck!