I'm a very picky person and took me awhile to decided where to go did some research and came upon this place. My first time was not the best experience because I have sensitive skin and allergies. My first set gave me a allergic reaction but the manager was very professional. Gave me instructions and to wait for 48 hours to make before removal, also called each day to see how I was doing. At the end of it I did get then removed with no charge and got a whole new set replaced with another last specialist which I love! I'm addicted to them now and only go to one gal which she is the reason I come back because she is perfection! Everyone I have come across is professional and friendly. I do have to the membership and would recommend. Thank to all the amazing people at Amazing Lash Studio!