The staff was amazing. My family went there for Mother's Day. I think it was a franchise being that we complimented the waitress on how amazing she was and she introduced her grandfather to us. My brother ended up getting Hurt on one of the heavy car seat bassinet thing and my grandma was kind of making a scene to say the least. They gave us TWO FREE appetizers. Because they felt bad. We decided to be seated outside since it was a shorter wait. In my opinion event the outside seating was great because they have misters EVERYWHERE! And living in Arizona that is greatly appreciated. The desserts are very cheap for what they give you. We got a hot fudge sundae cake and a monster cookie. They were both HUGE and delicious!