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| - [TL;DR]: Took heritage work leather boots here to have rubber half soles attached, and am extremely happy with the results. Pictures of the boots and finished job here: http://imgur.com/a/sjYjS
I came into the shop to get rubber half soles attached to my Wolverine 1000 Mile boots. These boots are all leather, and despite the amazing leather and build quality, it has a full leather sole. Leather soles are very smooth and hence not very grippy at all, and it's very easy for them to soak water/salt and deform in the winter, hence my decision to get the half soles. I decided to have them done here since it's close to where I live, and I am very happy with the results!
The actual job took about a week to finish. Not only did he add the half soles, but he also thoroughly cleaned the leather soles, the welts (edge of soles), and top of the shoes. The finished job was nothing less than high quality craftmanship. The half soles are extremely sturdy, and the actual gluing job is also very nice. They are also very flushed to the welts, and they look like they actually came with the shoes, which is amazing. This clearly shows that this man really cares about how your shoes look, as well as making sure you get quality repair/enhancements for your shoes.
In addition, he promised to have the boots done within a week, and although he initially couldn't deliver on that timeframe, he insisted on staying late to finish my boots (I'm about talking about until 1 AM) when I came on the promised date to pick them up. This shows that he's very committed to giving his customers the best possible service, which is rare these days. Also, I understand why he couldn't deliver on time as his shop always appears to be full of shoes to work on, but I'm actually amazed that he wanted to stay late that night just to keep me happy as a customer. I really appreciated that!
The shop is located inside the North American Centre nearby the subway entrance. The owner is a middle-aged Korean man, who knows a lot about shoes and leather care. He also has a lot of shoe care products in addition to other things. Also, please note that this store doesn't take debit or credit, so be sure to have cash handy!
In conclusion, I am very happy with the service. The quality of the job is just so superb, and he was extremely polite, nice, and clearly cares about giving good customer service (in addition to good end products). I will definitely be coming back when it's time to resole these bad boys! Thanks!
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