Love this place! A couple friends and I have never waxed or anything before, but decided to give it a try. We bought Groupons for 3 Brazilian waxes, and I've used two so far. I had no idea what to expect, but this place definitely has a comfortable feel and relaxes you. The place is clean and the people are always friendly. I had no trouble booking appointments just a week out and they were very accommodating. Both of my experiences with Sarah were great! Kayleigh seemed very nice as well. She did my friend's sugaring, who said she did a great job. You can't shave for about two weeks beforehand or in between sugars but it's definitely worth it for how smooth you are after you have it done. The first time was a little painful, but nothing too terrible, and Sarah was great at making us feel at ease. The second time was a lot faster and didn't hurt at all. I look forward to continuing to come here and see Sarah, even after my Groupons are used up!