We still have yet to figure out how a few restaurant/sports bar owners on this planet do not realize that it takes very little to please a customer. We lived in the meth- head capital of the world previously and could still walk to a super fun sports bar with outstanding food and customer service, and not pay much money, but were happy to return regularly.
We got to the Durango Montana Meat place at around 5:15pm on a Friday. There were stragglers in the bar and only a few booths of diners were filled.
We were greeted and our server stopped by to see if we would be ready to order. Lackadaisical at best.
You know the drill- end of shift, out of personality, Sorry folks. We were struck by her indifference.
We ordered and received our meals which were a steak sandwich and some fish and chips. Onion rings were flown out from Hampton Beach NH 1968 and heated up, it seemed. My husband had students who were fresher when he was a teacher. Steak was tender but those oversalted canned mushrooms in gravy were disdainful to the customer. Fries are ok but they obviously sat on the kitchen counter while Unbusy Server waltzed around trying to look productive. Fish was fair.
I had really thought this place would be alive and worthwhile. I rarely leave a place so daunted. We gauged that the quality of dessert may not be high either and left to go to Art Square and First Friday where there may be a hot sweet snack to soothe our despondency.
WTH Montana Meat?
One of my stars is for the Worcestershire on the table and one is for the sports we can watch here.
My husband found the right word for the current state of affairs here: the food was pedestrian.
Usually I can find something even in a humble cafe and it's called customer care. None to be found here, sad to say.