Wow, what a horrible experience.
I went with my boyfriend and our two siblings on March 25th, 2018 and we were very disappointed.
As soon as we walked in we were greeted by Jacob who rudely asked "what do you want" as we were browsing the token menu. I was shocked at the attitude, but it got even worse when I asked if it was possible to split the tokens between two cards and the response was, "under no circumstances". I was with my eight year old little sister, I feel like individuals with such attitude should not be working in an environment where children come to play arcade games.
I decided to talk to a Manager, because I was still stunned by this Jacob individual and the manager said he understood and would have a talk with him. I hope he did.