Customer service was great here, and that's always the most important thing to me- if I'm giving you my money, I deserve to be treated like a human being.
Dr. Dickerson was friendly and easy to talk to, answered all my questions and whatnot. Stephanie was then very kind and patient with me while helping me choose some new frames (I am one indecisive mofo). When I finally did, I was very happy to hear that I'd only have to wait 20 minutes for them to be ready, lenses and all! Good times.