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  • Stay away from this spa! Rude & selfish are the 2 words that come to mind on this owner. This spa is not flexible with their appointments either booking or keeping them- I have been to many many spas over the last 25 years and I have never experienced such blatant disregard for a customer's schedule and need for service. I had an appt scheduled in the afternoon. As I was driving to the appt, I get a cancellation text- 7 minutes after the time scheduled! Are you kidding me?!!!! I don't even get a call...nooo..a text that doesn't ask me if I am on my way? ( I was outside the front door) As I open the door, I literally almost bump into Christine & her tech, Jamie. They had already closed the office down and had their purses in hand to walk out the door...7 minutes after my appt time!!! Ladies! I couldn't believe it. I said to Christine, Wow- you do not know how to run a courteous business that caters to women. Women have busy lives- how about at least a call to see if I am coming would have been nice- even a text that asks if I am on my way... 7 minutes after ? No, not here! These 2 ladies wanted to get the heck out and go home ! I felt ridiculously awkward in their place of business..looking at them with all their gear to go home, not even 15 minutes into my appt time...they must have closed shop 1 minute after the appt time!!!!! Christine said she has "early Wednesdays" and has her son to pick up. Really? I have kids too and I would never use that as a reason to be so rude to your customers. If you can't pamper a client at the onset & make them feel welcomed and relaxed, you have no business being in this industry. Don't waste your time ladies!!!
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