I came to Safelite Auto with complete confidence they would fix the small chip in my windshield. The technician was very nice and explained the process. The technician explained there was a chance the windshield could crack and need to be replaced.
He did not tell me there was a chance the repair would look worse than the chip. I complained to the technician and he said that is the first time the repair ever turned out that way. He basically said it is sealed and safe and not to worry about the looks of it. I'm pretty sure tbe procedure was not performed properly.
I rate very high on average but can't give Safelite a high rating as the windshield on my new vehicle is jacked up. I would have taken my vehicle to another place had I known the repair quality would be so poor.