Server was horrible!! My friend ordered waffle fries with his Classic Burger and received regular fries. When questioned where his waffle fries were, the server explained that they were out. Would have been nice to learn that earlier!
I ordered potato salad with my Baconator Burger. I requested the burger to be cooked medium. The server explained that the Baconator was just like the Classic Burger except with "bacon, bacon, and more bacon." That sounded great to me, which is why I ordered it.
The burger was not at all what I expected. First, the server simply dropped our food off and scurried away quickly. He didn't check in on us until half of our food was gone.
Next, I never received my potato salad. Instead, I received plain fries like my friend did.
Third, the bacon was not thick or piled on like I expected. I received 4 thin slices, that's it!!
Last, my burger was overcooked! I ordered medium and was given a chewy charred burger.
This place has some major improvements to make before I ever go back!