Went here for the first time on a Tuesday night with my boyfriend. We were excited to try this place after rave reviews from coworkers and friends.
WOW - we were SO disappointed.
The place was not busy at all which didn't discourage us since it was a Tuesday.
We walked into the restaurant and waited by the hostess counter for about ten minutes until we were finally "greeted" by the hostess. There were many employees walking by serving other tables, cleaning tables, etc that never once stopped to tell us someone would be with us shortly...kind of rude, right?
We were finally seated in the patio area and were told by the hostess that someone would be with us shortly.
I kid you not - another FIFTEEN minutes went by. No one came to our table. No menus. Nothing.
The manager (who was really nice) came by our table finally and asked if we had been helped. I told him no. He left to grab us some menus and to take our drink orders. We each ordered a beer.
Ten more minutes pass. Nothing. In the meantime, we are watching people who arrived after us ordering/receiving their food. Very disappointing.
We finally get our beer and he left before we could put our food order in.
WHY!?
We waited a few more minutes and he took our order.
We ordered the soft pretzel with mustard dipping sauce and the top sirloin salad. We asked to add avocado to the salad.
Our food arrived several minutes later...and you guessed it, without avocado.
At the end of our meal, I politely informed the manager that we weer pretty disappointed with our experience.
No apology.
Just a pathetic "yeah, its' been an off night"
Needless to say, we will NOT be coming back here. Ever.