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| - Nope nope nope! Do not recommend. As someone who has moved countless times with the military and have had my stuff moved many times into and out of storage and moved across country, I have never seen such a disaster. First I will start with the good stuff. Erick came our and gave me an estimate and was very professional. I do question his honesty when I asked him about the workers they hire in Dallas. The foreman couldn't tell me exactly where these guys were going to come from-I.e. Day laborers or another moving company. The crew for packing were prompt and polite. They each introduced themselves to me. They seemed to be doing a good job when packing when I was watching them. There were a few times I was asked if I wanted certain items packed, I.e tablets, toiletries, kids clothes, etc. the following day, the crew arrived, all of them different than the first day with the exception of the foreman, Andres. No problem with Andres at all, answered my questions, was polite. Rest of the crew the second day didn't introduce themselves at all. But, they were nice enough. I treated them all with respect offering them both food and water both days.
They do give you the industry standard of 60 cents a pound for broken stuff. Such a joke, but most moving companies operate like this so just be forewarned.
So, the bad. First of all after almost everything was loaded onto the truck, Andres informs me that nothing in the garage was inventoried-say what?! It was just loaded onto the truck.
Next let's move on to Walter. I called to confirm when the driver was leaving and when to expect my stuff. Well he obviously has better things to do because he was super short and just wanted me off that phone. We got to talk to Walter again, lucky us, when our items arrived damaged and he said he couldn't help us and that someone would call on Monday. I guarantee that call will not happen!
Many items arrived damaged or boxes were not taped shut. Including my high end patio table which I told them was super heavy and mentioned they should probably take the legs off the first day. Apparently they thought it was a great idea to stack a ton of heavy items on top of the table which resulted in a bent leg. My fruit stand was not in a box and was bent. Why this wasn't boxed up is beyond me.
So we have an inventory list and nobody is calling off the inventory. Like I said, I have moved many times and this way of cutting corners is ridiculous. Every single item should have an inventory tag!! How do I know it made it here?! Walter assured us everything was there even though he has never even seen my home or it's contents. Sorry Walter, I don't trust people like that.
Move 4 Less and Amy moving companies need to make sure their employees clean up after themselves. Sorry, I am not your maid and didn't appreciate the soda bottles, tea cans, and balls of tape you left behind. They did clean up after themselves some, but I don't want to clean up anything you leave behind when you are being paid to do a job!
Everything was good, representatives were sweet until you book them and they have the job. But, that seems to be the sad way this world works nowadays, not just Move 4 Less.
It looks like Move 4 Less hires employees from another company to unload the truck for out of state moves. At least in our case. These movers seem to actually care about our stuff more than Move 4 Less.
The driver Hector just kept saying it wasn't his fault and he didn't pack the stuff but he was there on loading day! The first day they were there they didn't pack everything and had to pack many items the second day, including the garage. My Dyson vacuum also wasn't wrapped in a moving blanket like I requested. So irritated with this company. I will update my review only if they take care of the items that were broken to my satisfaction. They need to be held responsible for their crappy loading job and can take their 60 cents a pound nonsense somewhere else.
If you want a company who will threaten to put your stuff back on their truck, not take inventory, load the truck improperly and break your stuff then this is your company!
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