Bought our home in 2013 and figured it's time to get things looked at. While the timeframe for an appointment was much longer than expected, the service from Brian today was great. He arrived early in the appointment window, showed respect to us and our home, and explained the dynamics of what was going on with our furnace and potential life expectancy and estimate to replace. There was no sales gimmicks or pressure, a simple quote with professionalism. Prices seem fair as well.