Well, I'm updating my review. Tom obviously doesn't care what people think of his business. I finally got in touch with him in person, and he assured me he could make good on his offer. He even wrote down information for another cake. Well never heard back from him. Again and again I try & call and he never returns my calls. Bad move Tom. Everyone will know what a rip off your place is.
Update, Nov 2014 Becker's came through with a beautiful cake for my daughter's post wedding reception.