My dog decided my tablet was a chew toy. Thankfully I only had to replace the screen so not too expensive. After shopping around a bit, this place had the better price on the screen beating out other local companies by $10 or more. When I went in, Robert looked over the screen and was careful to order the correct replacement part. He also showed me teeth marks that he would not be able to fix on the back of the tablet (that in no way impeded my use of it). He was also very careful to note some of the edging work may not have the appearance of brand new because of the damage to the plastic. I appreciated his careful assessment and telling me upfront what I could and could not expect before committing to the repair. He also told me the cost up front and didn't hit me with any unexpected charges. I also liked knowing that the repair would be done within a week (because the part had to be shipped) and I was actually called 1-2 days earlier than anticipated when the repair was complete. The store was clean and the employees friendly. I would highly recommend to others.