Today was the first time I came to this salon, and unfortunately will be the last. The work done was very basic and not what I had in mind when I came to get my Husky groomed. I called to make an appointment and inquire about the prices of services and was able to come in the same day. Over the phone I was quoted 65$ since I have a large pup who is very hairy. After dropping Blackjack off, I got a call from the grooming specialist to come back because he was nipping at her hands. Although I do not consider my dog aggressive I can understand that he may scare people sometimes. I came back and had to stay until the entire process was done, which wasn't long at all. He was unable to get his nose washed since he had a muzzle on. After he got his fur blown out (there was a lot of shedding), but his hair still seemed damp after he was done. Overall I felt like he didn't get the full treatment as described on the website. His nails weren't trimmed nor did he get a bandana, I also requested a free teeth-brushing as offered by Yelp which wasn't done. The lady was very nice and apologetic and gave me 5$ off the services (which I felt wasn't sufficent for the job done), however I understand that not everyone can handle my dog and therefore will not be returning to this grooming salon.
The 2 stars is for the fact that this is a really nice office with new equipment and a friendly specialist. If you have a small dog I would recommend.