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  • Update to my original review. I originally gave one star due to a series of issues while trying to get my plates and registration. After I wrote my previous review, I found Leah had reached out to me the night before via email to assist with the plate issue. I also sent an email to Mr. Cole right after I wrote the review and he contacted me by phone almost immediately (I had seen his email address in response to other Yelp reviews). Both he and Leah quickly took care of all the issues and I received the plate and registration the next day. They went above and beyond to fix it. I am still hesitant to give 4 stars because of all the aggravation (and I don't think it should have needed to get escalated to their level) so I am giving them 3 stars "A-OK". To be fair I would break it down as follows: - 4 Stars: The initial process of buying and financing the car - 1 Star: The registration/plates process and lack of communication - 5 Stars: How Mr. Cole and Leah handled it once they got involved Would I buy from them again? Yes I would. The way they ended up handling the situation definitely warrants a second chance.
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