This place looks very inviting, open, and trendy, but if you call a complete lack of process and service the "latest-greatest" thing, then this place is for you. Too bad they put so much thought on the looks and not the functionality. They give you some crazy card with a magnetic strip on it to track your food and drink purchases, but dont tell you that there is no table service. After a stressful day of work, the last thing that I want is to have to get up every time I want some water, beer, or food and go wait in some idiotic line that is only being serviced by one bar tender during happy hour. And good luck trying to get drinks for other people at your table and then trying to remember who's card is whos. If and when you finally get a drink, then you have to go wait in line again to pay!! Give me a break with that crap. Good luck in finding people in Charlotte that want to "dine" like Europeans on a regular basis. At least who ever takes over that spot in a few months when this place tanks won't have too much redecorating to do.