I have been going here for a couple of months now. I'm very happy with the service I get. I have NEVER been asked to pre pay as i have at other places. Cindy does my nails and she does a great job. I watched the ugly videos posted, and they tell us nothing. This lady was so mad, but at what? If she doesn't like the service, dont tip, and don't go back. NEVER act like this lady did when there are children in the building. What i see is one mad customer making a fool of her self. P. S. to the video lady, the manager was there right in front of you. Oh ya, in some salons that are family owned, there is NOT a manager or owner there at all times.