I hope this was unusual for this place as I have note had this messed up service before. Waitress took exceptionally long to get to table after we were seated, we requested a table and I have to admit that we received one, however it was so small that with the peanut buckets, menus, and all the advertising, condiments, etc there really was no room for food one the drinks were brought.
Order was taken, salads brought were not only not as ordered but wrong dressing on both. Sent waitress for correct dressing, before she returned 2 more salads brought out by different server, which were correct. Finished salad only to have yet another server bring out 2 entrees that we didn't order. Correct order finally arrives with no place on table to put them as the tiny table had not been cleared of salad plates. Food was as expected, typical of a chain. Steaks were actually cooked perfect to order.
I believe if they had only one person waiting a table the mix ups would not occur. We had at least 4 different servers and I do not believe any of them were communicating with each other which is why so many mix ups occurred. I would give 1 1/2 stars if possible only gave 2 because when correct order finally arrived it was well cooked and tasted good. Service needs serious help.